This year, for much of the retail industry “Black Friday was a bust,” said Sarah Nassauer and Suzanne Kapner in The Wall Street Journal. The question is whether it’s gone for good. Foot traffic to stores for the annual shopping extravaganza fell 52 percent from a year ago.
Part of the reason is that online shoppers at Amazon or Best Buy “could get many of the same deals that stores once dangled only to those who lined up overnight.” Internet sales this Black Friday hit $9 billion, up 22 percent from a year ago. Many big-box retailers started offering deals in October and have kept the discounts coming for weeks. Even veteran Black Friday shoppers like 56-year-old Dalla Paye don’t feel a pressing need to leave home. These days, Paye says, “whenever I need something, I just go to Amazon and buy it.” “Don’t let the empty parking lots fool you,” said Kim Bhasin in Bloomberg.com.
Shoppers might not be flocking to the malls, but that doesn’t mean they aren’t spending. Last weekend may have been disappointing, but the National Retail Federation has forecast that holiday sales will still rise this year. Many of those who have “canceled vacations and fancy dinners all 2020 long” are splurging on handbags and jewelry. Others “are snatching up everything from yoga pants to video games and air fryers as the U.S. braces for a long winter of social distancing.” Even without the normal foot traffic, many stores believe “the unprecedented surge in online orders” will help them bounce back from the spring shutdowns. No seller is benefiting more from the crisis than Amazon, which is expecting sales to grow 30 percent over last year’s holiday season, said Karen Weise in The New York Times.
To handle all that demand, Amazon has “embarked on an extraordinary hiring binge,” adding 427,300 employees in 10 months this year, which works out to “an average of 1,400 new workers a day.” While Amazon and Walmart are fighting for warehouse workers, the “part-time gig folding sweaters at the Gap” is harder to come by, said Patrick Sisson in Vox.com.
Retailers added roughly 625,600 temp jobs in 2018 but have announced only about half as many positions this year. The “future of retail employment” may look like the Macy’s in Littleton, Colo.—a “dark store” that’s been turned into a warehouse and shipping center. Lost in the discussion of the raging pandemic and the lackluster spending is the sheer scale of Americans’ accumulated savings, said Tim Duy in Bloomberg.com. It’s true that Americans haven’t been spending, but the extraordinary shutdown of economic activity has added an extra $1.4 trillion to savings. That number is “so large and out of historical context that it is difficult to comprehend.” Wages and salaries are rising again, and households are showing they can “support spending without touching” their savings. Americans may not regain confidence to start spending again for a while, but when they do, the result could be “a massive amount of stimulus,” and a supercharged economy.